Thank you for choosing Festalfeels.com! We strive to ensure a smooth and efficient shipping process for all our customers. Please review our Shipping Policy below for details on shipping methods, delivery times, and related information.
1. Shipping Methods
We offer several shipping options to cater to your needs:
- Standard Shipping: Delivery within 5-10 business days.
- Express Shipping: Delivery within 2-3 business days for urgent orders.
- Free Shipping: Available for orders over a specified amount (e.g., ₹999).
2. Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we anticipate a significant delay in shipping your order, we will notify you via email.
3. Shipping Rates
Shipping rates are calculated based on your location and the weight of the items in your cart. You will be able to see the shipping charges at checkout before you complete your purchase.
4. Delivery Times
Delivery times may vary depending on your location and the shipping method selected. While we strive to meet our estimated delivery times, please note that factors beyond our control (e.g., weather conditions, shipping carrier delays) may affect the actual delivery date.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information so you can monitor your shipment’s progress.
6. International Shipping
Currently, we only ship within [specify country, e.g., India]. Unfortunately, we do not offer international shipping at this time.
7. Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. Festalfeels.com is not responsible for lost or delayed orders due to incorrect address information. If you need to change your shipping address after placing an order, please contact us as soon as possible.
8. Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address or failure to pick it up from the carrier, we will reach out to you to arrange for reshipment at your expense.
9. Contact Us
If you have any questions or concerns regarding our Shipping Policy, please contact us at:
- Email: [email protected]